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退款政策


  • If you wish to return your order, please notify us on hello@salvo-store.com and we will send your instructions according to your region.
  • Return the product(s) for a full refund or exchange of the purchase price within 14 days of delivery.
  • Discounted and markdown (sale) items are not eligible for refund or exchange.
  • Please make returns to our store. We do not accept mail returns.

 

Return and exchange conditions:

         

  • Only unwashed, unused and odorless products will be accepted.
  • Items that have been altered by the customer will not be accepted.
  • The product must be intact and the hangtag affixed to the piece.
  • Products will not be accepted after the exchange period.
  • In case the product is defective due to misuse, the refund will not be authorized and the product returned to the customer.
  • To process the exchange / return, it is mandatory to present the product receipt.
  • If you have obtained a discount/voucher on your purchase, we consider and refund the amount paid, considering the reduction